Terms and Conditions

1. Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms and Conditions, you must not use this website. These Terms and Conditions govern your use of the website operated by Access Home Care Group Pty Ltd (“we”, “our”, or “us”).

2. About Our Services

Access Home Care Group Pty Ltd provides information regarding disability support, aged care support, travel assistance, community participation, and related support services. Information provided on this website is for general information purposes only and does not constitute professional, legal, medical, financial, or therapeutic advice.

3. Website Use

You agree to use this website only for lawful purposes and in a manner that does not:

• Breach any applicable laws or regulations;
• Infringe the rights of others;
• Interfere with the operation or security of the website;
• Upload or transmit malicious software, viruses, or harmful code;
• Attempt unauthorised access to any part of the website or associated systems.

4. Information Accuracy

We make reasonable efforts to ensure information on this website is accurate and up to date. However, we do not guarantee that:

• Information is complete, accurate, or current;
• The website will always be available;
• The website will be free from errors, interruptions, or security vulnerabilities.

You should independently verify any information before relying upon it.

5. Service Enquiries

Submitting an enquiry through our website does not create a service agreement or guarantee the provision of services. Any support services offered by Access Home Care Group Pty Ltd are subject to:

• Assessment of suitability;
• Service availability;
• Funding approval where applicable;
• Separate service agreements and policies.

6. Intellectual Property

Unless otherwise stated, all content on this website is owned by or licensed to Access Home Care Group Pty Ltd, including: Text, Logos, Graphics, Images, Documents, Website design, and Branding.

You may view and print website content for personal, non-commercial use only. You must not reproduce, distribute, modify, publish, or exploit website content without our prior written consent.

7. Third-Party Links

This website may contain links to third-party websites. We do not control, endorse, or accept responsibility for the content, products, services, or privacy practices of third-party websites. Accessing third-party websites is at your own risk.

8. Privacy

Your use of this website is also governed by our Privacy Policy. By using this website, you consent to the collection and handling of personal information as described in our Privacy Policy.

9. Limitation of Liability

To the maximum extent permitted by law, Access Home Care Group Pty Ltd excludes all liability for any loss, damage, cost, or expense arising from:

• Use of this website;
• Reliance on information contained on this website;
• Website interruptions or unavailability;
• Errors or omissions in website content;
• Viruses or other harmful software transmitted through the website.

Nothing in these Terms excludes any rights or guarantees that cannot be excluded under Australian Consumer Law.

10. Indemnity

You agree to indemnify and hold harmless Access Home Care Group Pty Ltd, its directors, employees, contractors, and agents from any claims, liabilities, damages, losses, and expenses arising from your breach of these Terms and Conditions or misuse of the website.

11. Changes to the Website

We may modify, suspend, or discontinue any part of the website at any time without notice. We are not liable for any resulting loss or inconvenience.

12. Changes to These Terms

We may update these Terms and Conditions at any time. Updated versions will be published on this website and take effect immediately upon publication. Your continued use of the website constitutes acceptance of any updated Terms.

13. Governing Law

These Terms and Conditions are governed by the laws of New South Wales, Australia. Any disputes arising from these Terms or use of the website will be subject to the exclusive jurisdiction of the courts of New South Wales.

14. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us through the contact form available on our website: www.accesshomecare.com.au

Last Updated: 1 June 2026